Skip to main content
Question

Can we turn off call queue notification emails?

  • January 28, 2021
  • 1 reply
  • 373 views

When we add or remove a user from the call queue, the systems sends out an email notification stating, "You had been added to the call queue..." We are constantly adding and removing users for different reasons and the email notifications are unnecessary. I was told by support there is no way to turn this feature off. Thank you!

1 reply

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img

Hi Jaclyn,

YEs, there is no option to specifically turn off those notifications. You may submit a feature request in our Ideas Portal. Please follow the guidelines on Article Submitting and Voting for Product Ideas.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings