At the moment only the main fax sender/recipient will display the company fax number on outgoing fax messages. For every other user that sends a fax, the main phone number will be displayed instead of a fax number.
This needs to be updated as soon as possible. It is an essential feature for multiple fax users, especially where a fax response is needed.
You can share this any new feature idea here: https://ideas.ringcentral.com/
The request will be reviewed by the product team for consideration.
Check here: https://community.ringcentral.com/articles/90123/submitting-and-voting-for-product-ideas.html
Posted under ideas, thank you very much.
Lucija, did you "accept" that answer, or did Anirban mark his own answer as accepted?
Per my confirmation email "jenn-community-moderator has accepted an answer by Anirban Sen Chowdhary"
I hope this helps.
Absolutely does - thanks, we are just keeping on top of ensuring that accepted answers are actually accepted by the original person asking the question - we have seen several that were not, which greatly decreases the value of this help forum - glad to hear it is being processed properly in this case. Thanks for the reply.
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