Call used to ring on the desk phone and RC Mobil App, now it only rings on desk phone. Its been like this for a couple of months. Is there a resolution? I am mobile most of the day not at my desk and don't want the calls forwarded to my cell number because I loose the caller ID.
Best answer by Mary-Community_Moderator
Jacob, I am the admin for RC at SEES and I had checked that previously. Calls were not silenced, but I did toggle it on got out and toggled back off. Now it is ringing, thanks for the input it got me back up.
Thanks again,
Ryan
That’s awesome to hear,
And thank you so much for the suggestion, @JacobF. We really appreciate you sharing your ideas with us! 😊
Hi Ryan,
Is there any chance that you have “Silence incoming calls” the calls on your RC mobile app?
In the app if you navigate to you go to your initials > Phone > Silence incoming calls
Is that turned on by chance?
Cheers!
Jacob, I am the admin for RC at SEES and I had checked that previously. Calls were not silenced, but I did toggle it on got out and toggled back off. Now it is ringing, thanks for the input it got me back up.
Thanks again,
Ryan
+1Jacob, I am the admin for RC at SEES and I had checked that previously. Calls were not silenced, but I did toggle it on got out and toggled back off. Now it is ringing, thanks for the input it got me back up.
Thanks again,
Ryan
That’s awesome to hear,
And thank you so much for the suggestion, @JacobF. We really appreciate you sharing your ideas with us! 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
