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Who do I contact if I need help creating a new announcement-only queue, specifically recording the outgoing voice announcement? The RChee is not helpful, and when I try to create a ticket, I get an error and it never submits.

Hello @Richard Cruz; please refer to this Knowledge Base article https://support.ringcentral.com/article/4492.html. Also, can you please send us a screenshot of the error message you're getting when trying to submit a case? Email it at community.support@ringcentral.com. Thank you!


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