Skip to main content
Question

Need Help Creating a new announcement-only queue | can't create support ticket

  • August 9, 2021
  • 1 reply
  • 239 views

Who do I contact if I need help creating a new announcement-only queue, specifically recording the outgoing voice announcement? The RChee is not helpful, and when I try to create a ticket, I get an error and it never submits.

1 reply

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Hello @Richard Cruz; please refer to this Knowledge Base article https://support.ringcentral.com/article/4492.html. Also, can you please send us a screenshot of the error message you're getting when trying to submit a case? Email it at community.support@ringcentral.com. Thank you!