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Community is now READ ONLYThe Community is now READ ONLY. As we announced earlier this week, a new community is being developed. To aid in this mi...
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Apr 26, 2024 at 12:03pm
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Where do I see Contact groups on the Desktop/Phone Apps?I made a Contact Group from the web portal (under "Personal" and "Create Group") however when switc...
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Apr 26, 2024 at 10:37am
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asked in Users
Voice Mail limits?A user reported that she was not receiving email alerts when she received a new email. When I checked her setup, the app...
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Apr 25, 2024 at 9:29am
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Hello, I cannot get voicemails to play on desktop or phone. The progress bar moves, but there is no sound. Thank you!...
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Apr 24, 2024 at 5:16pm
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posted in Users
Announcing a new RingCentral Community!We’re excited to announce that RingCentral will soon be migrating to a new platform for our Community. To facilita...
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Apr 24, 2024 at 10:28am
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asked in Users
Call Parking Location reminder toneIs there a way to add a reminder tone on a physical phone (Yealink T46U) for a park location before it recalls?...
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Apr 24, 2024 at 9:58am
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Porting international number out of RingCentral to an international providerWe purchased several international numbers to cover calls coming from Mexico, and now we would like to port one of them ...
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Apr 24, 2024 at 11:21am
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SMS to Site NumbersWe have several main numbers to our locations that are setup as site numbers. For some reason customers will text these...
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Apr 23, 2024 at 10:36am
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asked in Users
Report based on tags entered during callsHow can I produce a report that shows me which tags/dispositions are being used by my agents during their calls?...
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Apr 23, 2024 at 9:41am
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asked in Users
Incoming fax heading/header and footer - Can the settings be changed?I recently received a fax with no heading and no date in the body of the fax. Is there a way on the user/admin side to m...
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Apr 22, 2024 at 8:14am
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A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.
