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Are you using Anti-scam Shield integration?I just wonder if you had any issues or questions for installing the Anti-scam Shield add-on https://www.ringcentral.com/...
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Jan 25, 2021 at 7:03pm
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Add phone extensions into CSV import for Personal contact list in RC PhoneOur corporate contact list has extension numbers, some are 4 digit and some 8 digit. There is no column in the CSV file ...
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Jan 25, 2021 at 11:41am
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asked in Users
Differentiating ring tonesIt seems that users have been requesting differentiating ring tones since 2015. It is still not available. What is the...
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Jan 25, 2021 at 10:27am
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asked in Users
How to play a message when a key is is pressed from IVR before transferring the call.Hello. We have an IVR setup with 5 menu selections. When option 3 is selected (for example) we want to play massage a re...
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Jan 25, 2021 at 9:46am
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asked in Users
Chat Copy and PasteHello! Participants are not able to copy and paste any part of the chat (e.g. links or titles to resources). How can i a...
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Jan 25, 2021 at 10:09am
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asked in Users
Issue: Unconditional Call Forwarding doesn't forward voicemails from calls dialed by 4-digit extensionIf a user has unconditional call forwarding turned on, if a user calls from a 4 digit ring central extension, the voicem...
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Jan 25, 2021 at 9:11am
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