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Add phone extensions into CSV import for Personal contact list in RC PhoneOur corporate contact list has extension numbers, some are 4 digit and some 8 digit. There is no column in the CSV file ...
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Jan 25, 2021 at 11:41am
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Inbound calls - Can't hear each other when on headphonesHi all,I have a couple of users (WFH - Different ISP's/houses/regions) having a strange issue with RingCentral.As lo...
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Jan 25, 2021 at 12:15am
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2
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Phone hangs up quickly when someone calls.. before I can answerThe soft phone rings and then hangs up before I can answer it....
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Jan 22, 2021 at 10:51am
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1
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asked in Users
Allow only IVR transfers to a user/extension?New Ringcentral customer! I have a user/extension with a dedicated, real phone number. An outsider can currently dire...
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Jan 22, 2021 at 6:18am
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1
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Phone promptsHow do I do the prompts for when someone calls my business? Like "Press 1 for... Press 2 for..."...
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Jan 21, 2021 at 11:13am
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asked in Users
Hold music not playingIntermitently when our retail stores put a caller on hold it is not playing our Hold music. It is playing our Call Queue...
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Jan 19, 2021 at 1:29pm
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