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asked in Developers
What is the correct process for integrating my application with RingCentral to send faxes?I am a developer for an application where we want users to be able to send their contacts faxes. Currently, the way we h...
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Apr 25, 2024 at 10:38am
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1
Answer
asked in Users
Incoming fax heading/header and footer - Can the settings be changed?I recently received a fax with no heading and no date in the body of the fax. Is there a way on the user/admin side to m...
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Apr 22, 2024 at 8:14am
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1
Answer
asked in Users
Is there a way to add custom fields to a fax cover page?Hello!Is it possible to add custom fields to a fax cover page? I know that there are pre-selected fields that can popula...
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Apr 5, 2024 at 10:03am
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Answers
asked in Users
Receive Error (incoming fax)How can you determine if this message is an issue on our end, or the end users? We have received faxes all day, but one...
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Mar 25, 2024 at 2:25pm
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Answers
asked in Users
Shared Fax LineHow can two users see the incoming faxes? Or in the alternative how do we change who gets the faxes? I am the admin, b...
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Mar 22, 2024 at 8:23am
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1
Answer
asked in Users
Trouble Receiving Some FaxesWe use Message-only extensions for receiving faxes and have about 25 of them set up for various departments. Received fa...
1
Mar 15, 2024 at 6:31am
1 likes
1
Answer
asked in Developers
Replacing password flow with JWT, not sure how to deal with tokens...Hi!I am currently modifying one of our applications from password from to JWT. This application uses the Java SDK.It wor...
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Mar 12, 2024 at 2:42pm
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2
Answers
asked in Users
Could you kindly add a space for typing the Recipient name and company in the mac fax app?When sending faxes, we often have to include the name of the recipient and company or department for it to be routed to ...
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Mar 11, 2024 at 10:47am
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Answers
asked in Developers
Trying to migrate a Java application to JWT flow, getting "OAU-251 error - Unauthorized for this grant type"...Hi!I must migrate our Java fax application to jwt and I am currently getting "OAU-251 error - Unauthorized for this...
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Feb 22, 2024 at 3:53pm
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2
Answers
asked in Users
Medical/Healthcare offices say they have sent us faxes BUT we have not received them.We have had doctor's offices, insurance co's and some governmental health agencies contact us about faxes they h...
2
Feb 21, 2024 at 8:34am
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1
Answer
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