question

sattar k avatar image
sattar k asked Phong Vu answered

Unable to send MMS using Ring Central API

Hi Team,

Note : The SMS API workes well with the from (phoneNumber) as used same in the MMS api.

We are working on to send the MMS using Ring Central API ( https://developers.ringcentral.com/api-reference/SMS/createMMS). We also implement the phone-number API (https://platform.devtest.ringcentral.com/restapi/v1.0/account/389784004/extension/389784004/phone-number)

response from phone-number API is given below -

1704542547727.png

In MMS API -

1704543150183.png


ERROR -

1704543197770.png


sms and text messagingsending smssms community identity
1704542547727.png (31.0 KiB)
1704543150183.png (27.7 KiB)
1704543197770.png (20.8 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

The API reference has problem to upload the media content for sending MMS. It does not work properly and could return a false error message.

As a developer and as you plan to develop applications, I recommend you to choose a programming language and try the APIs by your own code or use these sample codes.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys