question

Patrick Grimard avatar image
Patrick Grimard asked Phong Vu answered

SmsSender feature not enabled

I am logging into the API with my JWT credentials using the extension assigned to my sandbox account, but SmsSender feature is not enabled. I verified my extension is the one setup to send SMS.


Sandbox # +19492987136

sending sms
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2 Answers

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Patrick Grimard answered

@Phong Vu can you assist? Thank you :)

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Phong Vu answered

Sorry for the delayed response.

Please read this post and open a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys