For example, during business hours, one of our extensions would be set as the operator extension, and after hours, it would be another extension, based on a schedule? (So we don't have to change it manually every day).
For example, during business hours, one of our extensions would be set as the operator extension, and after hours, it would be another extension, based on a schedule? (So we don't have to change it manually every day).
Hi Zach,
This option is not available. However, you can make a custom rule based on your preferred time and assign extensions who would answer the calls. You may check on the link below,
https://support.ringcentral.com/s/article/Adding-Custom-Rules-More-Option?language=en_US
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