All Questions and articles
asked in Call Logs API - How long are URIs for a particular page of a result set available after response
Hi there,I'm currently working on archiving call log metadata and hoping to cutdown on deduplication. I plan to loop...
0
Apr 19, 2023 at 9:39am
0 likes
1
Answer
asked in Add US users/plan to a UK account
We have an account with UK users on a UK plan. If we wanted to add US users on a US plan can they be on the same account...
1
Apr 19, 2023 at 6:22am
0 likes
0
Answers
asked in When receiving attachments through Team Messaging API, I get inconsistent response
Hello,our development team is trying to implement receiving attachments from the Team Messaging API. (files, images, vid...
0
Apr 19, 2023 at 12:18am
0 likes
1
Answer
asked in TLS Issue Polycom VVX500
Over the last few weeks, our company has been having small little "blips" on our Polycom VVX500 devices. Durin...
0
Apr 25, 2023 at 9:15am
0 likes
0
Answers
asked in Request for [Meeting] permission in a sandbox
Hello,I'm trying to test the meeting API with our sandbox app but getting the CMN-408 error: "In order to call ...
1
Apr 18, 2023 at 3:16pm
0 likes
1
Answer
asked in User unable to reset own password
My newest user is unable to reset her own password. Whenever she asks to reset it, a request goes to our admin email eve...
2
Apr 18, 2023 at 2:07pm
0 likes
0
Answers
asked in Crashing on Transfer and Multiple Call Popups
My group of about 20 folks has started experiencing these 2 problems in the last week or two. Any guidance on a fix, or ...
0
Apr 18, 2023 at 1:54pm
0 likes
0
Answers
asked in Call forwarding to a cell phone but want missed calls to go to Ring Central Voicemail
Hi I am forwarding my ring central phone number to a mobile but its sending callers to the mobile phone voicemail instea...
0
Apr 18, 2023 at 1:07pm
0 likes
1
Answer
asked in While talking to a caller, can I play an audio file.
While talking to a caller I would like to play an audio file with a pre-recorded set of instructions. Is this possible? ...
0
Apr 18, 2023 at 12:56pm
0 likes
1
Answer
asked in Fax number on outgoing faxes shows as main number.
Correct fax number isn't available in drop down list in settings. We receive faxes at the correct number. How do I f...
1
Apr 18, 2023 at 11:11am
0 likes
0
Answers
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.