All Questions and articles
asked in Users
TCR Provisioning stuckMy TCR campaign has been approved, when I added two numbers, they have now been in provisioning for four days. The instr...
2
Apr 5, 2023 at 6:24am
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0
Answers
asked in Users
Need help with integration Plantronics Headset to RingCentralI want to be able to answer calls using the call control buttons directly on my headset.I've downloaded Plantronics ...
0
Apr 4, 2023 at 7:06pm
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1
Answer
asked in Developers
can Rigncentral AI APIs be used to get transcripts from external dialers such as AirCall?So I wanted to create a conversational intelligence app by using ringcentral AI APIs.But I want to know whether they can...
0
Apr 3, 2023 at 10:39pm
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1
Answer
asked in Developers
Sandbox account doesn’t support SMS featureThe selected sandbox account doesn’t support SMS feature. Contact Customer Support if needed!Please Enable SmsSend...
2
Apr 3, 2023 at 9:15pm
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1
Answer
asked in Developers
Is there a property in 'Chat' object of Team Messaging chat that can be referenced to Mark Chat as Read or Mark Chat as Unread?Hello,our development team is trying to implement Mark Chat as Unread functionality.From the response here https://commu...
0
Apr 4, 2023 at 1:16am
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1
Answer
asked in Developers
I would like to put my application on productionI am trying to put my application on production but the "Apply for Production" button is disabled no matter wh...
1
Apr 3, 2023 at 2:41pm
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3
Answers
asked in Users
TCR Extension not working. SMS shut downMy SMS was shutdown yesterday and is still down today. Your site says that TCR was extended but that is not correct. The...
2
Apr 3, 2023 at 1:44pm
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0
Answers
asked in Users
Busy Lamp Fields showing as busy when not...Having an issue today where extensions busy lamp fields are lit up indicating they are on a call even when they are not....
1
Apr 3, 2023 at 1:46pm
1 likes
0
Answers
asked in Users
SMS registrationHi folks, we're new to RingCentral and need to go through the registration process for SMS. We'll be using SMS f...
0
Apr 3, 2023 at 1:22pm
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0
Answers
asked in Developers
Update Unified Presence not working for other extensionWe use the function "Update Unified Presence". This works fine for the own extension. But when specifying anot...
0
Apr 3, 2023 at 12:15pm
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1
Answer
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