Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Is there a property in 'Chat' object of Team Messaging chat that can be referenced to Mark Chat as Read or Mark Chat as Unread?

Tags: rest api, ringcentral app

Apr 4, 2023 at 1:16am • 1 replies • 0 likes

Suresh Bollipo

Hello,

our development team is trying to implement Mark Chat as Unread functionality.

From the response here https://community.ringcentral.com/questions/114789/how-to-enable-mark-chat-as-readunread-api-post-req.html, I understand that Mark Chat as Read/Unread API calls are not yet implemented, but one more question remains:

looking at the object of Chat in Team Messaging API Screenshot 2023-04-04 at 10.07.47 AM.png

I don't see a property which I could reference when I want to decide whether the chat should be marked as unread or read. Could this property perhaps be lastModifiedTime (I suspect not), or is there going to be a new field implemented in the future in 'Chat' object that will indicate when the chat was viewed the last time?

1 Answer

Phong Vu answered on Apr 4, 2023 at 8:14am

There is no API to set the read/unread properties of a team messaging chat. See my answer from your previous question.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales