question

Jorge Correia avatar image
Jorge Correia asked Anirban answered

Federated Accounts - Call Log Access

In the scenario where there are multiple accounts linked together (Account Federation) can a super admin user see the call log for all the accounts?

call logs
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1 Answer

Anirban avatar image
Anirban answered

First of all you need to contact technical support team here

https://support.ringcentral.com/contact-support.html

to get all your account combined.

Secondly only they can able to resolve your query on the access of super admin on call log, since I havent found any documentation in the community clearly mentioning about the call log access of fedarated accounts. I beleive they can assist you with all your query on this access.

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