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Question

Search a number on Call Log

  • 6 March 2019
  • 4 replies
  • 335 views
M

In the last week we have been unable to search a phone number on the Call Log screen. Using the 'search number' field, nothing comes up. Did a setting change? What is causing this?

4 replies

S
Hey Michl, could you provide more details about how you're searching? Are you using any special characters like parentheses? 
M
I have used parentheses, and not used them. I do this all the time, so it's nothing new to me. Just stopped working. Another person on my team is also experiencing the same thing.
S
Hmmm...sounds like it's related to this thread. Are you able to search just numbers?
L
We have been having the same issue searching the call logs. Sometimes it works and sometimes not, sometimes partial numbers work. I have a ticket in with support and they tell me there is a bug in the call log that should be resolved on the 25tg ticket #08312481 JIRA UIA-73077

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