question

michl avatar image
michl asked ·

Search a number on Call Log

In the last week we have been unable to search a phone number on the Call Log screen. Using the 'search number' field, nothing comes up. Did a setting change? What is causing this?
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hey Michl, could you provide more details about how you're searching? Are you using any special characters like parentheses? 
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michl avatar image
michl answered ·
I have used parentheses, and not used them. I do this all the time, so it's nothing new to me. Just stopped working. Another person on my team is also experiencing the same thing.
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saadetswift16514 avatar image
saadetswift16514 answered ·
Hmmm...sounds like it's related to this thread. Are you able to search just numbers?
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lee2 avatar image
lee2 answered ·
We have been having the same issue searching the call logs. Sometimes it works and sometimes not, sometimes partial numbers work. I have a ticket in with support and they tell me there is a bug in the call log that should be resolved on the 25tg ticket #08312481 JIRA UIA-73077
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