Sometime last week, there was a change made to the screen where you manage users. In the past, you could click on an existing record and update the name, phone number, or both. Now, the phone number field cannot be edited. So, you have to delete the existing record and add an entirely new one. This makes the entire process much more time consuming. Is there a setting or something we can change to make this editable?
Make your voice known to your account rep - they keep changing the Admin UI and not actually asking us Admins what we'd like, nor how to display it. It feels like some recent art/graphics grad attempting to show off their UI skills and failing at it.
I talked to them once for quite a while, and apparently it fell on deaf ears (and eyes)
Good luck!
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