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Show unknown user number while receive call

  • 14 March 2022
  • 2 replies
  • 728 views

Hello,

When i receive any unknown number than in widget shown no name but in admin portal when i show call log than shown name.

So can we shown than name whenever receive any unknown number which is not saved in out contact list.

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Best answer by Mary-Community_Moderator 16 March 2022, 17:19

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Userlevel 2

Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.


https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html

We have premium account but can't shown name in ring central widget so how can i enable that?

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