question

Himanshu Patel avatar image
Himanshu Patel asked mary-community-moderator commented

Show unknown user number while receive call

Hello,

When i receive any unknown number than in widget shown no name but in admin portal when i show call log than shown name.

So can we shown than name whenever receive any unknown number which is not saved in out contact list.

contactsphone numbers
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.


https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html

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Himanshu Patel avatar image Himanshu Patel commented ·

We have premium account but can't shown name in ring central widget so how can i enable that?

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mary-community-moderator avatar image mary-community-moderator ♦♦ Himanshu Patel commented ·

Please submit a ticket to Tech Support here.

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Himanshu Patel avatar image Himanshu Patel mary-community-moderator ♦♦ commented ·

Can't create ticket from below link every time shown message as "Sorry. Your session has expired" while i complete form within 40-50 seconds

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