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jason-svatek asked ·

Reports slow to update

Anyone else having issues with the user call activity report not updating for 24 hours?  

I can pull activity from 2+ days ago, but every time I try to pull real-time, or yesterday's stats, everything has a value of zero.  

 I ALWAYS want to check stats real time, and every morning, to talk to reps about how yesterday went.  Why is reporting lagging for 24+hours?
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kim answered ·
Reports are not "real time". There is at least a 24 hour delay.

In order to get real time, please contact your sales rep for RingCentral Contact Center.
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