We use HipChat internally for our inter-organization communication. We have a lot of things that integrate with it including Zendesk and OpsGenie. I haven't been able to find any information or even interest in integrating with HipChat though. How hard would it be to do this? Basically the only thing I am looking for is incoming calls to certain groups in RingCentral send an alert to that group's chatroom in HipChat with CallerID info and number.
We used to have this with our custom phone system but lost it when we moved to our previous provider and many people keep requesting that feature's return.