localization for outgoing announcement for calls to be recorded
ability to have users/extensions to select language for the outgoing announcement that the call is being recorded. as of right now, announcement is only in english for all extensions. no option for selecting a different language if the user is in a different country and is not using english as their primary language; therefore, caller has no idea that the call is being recorded, or doesn't have an option to opt out because the announcement is in english.
You can do this with the multi-level IVR. You would have to record and include any of your own prompts/announcements in whichever languages you desire to use...but it can be done with the features currently available in RIngCentral.
In the multi-level IVR you would state, in the given language, to press a selection (0-9), if you include a second language, press another key, etc.. Then after they press that key, everything else should be in that language.