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anna-meens asked ·

Not receiving voicemail attachments in emails?

We don't always receive the recorded voicemail message in email, only the text.  They were coming through fine but have now stopped.
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jenn-community-moderator answered ·
Hello Anna,

Apologies, you might need to check the settings in your admin portal.
I noticed that we don't have an open ticket in regard to this matter. 

Please open a case here. One of our phone support will contact you as soon as possible.




Thanks! 
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