The following is a response I am currently receiving from an API call. (Production)
[errorCode] => MaintenanceMode ( [errorCode] => CMN-211 )
[message] => Service is overloaded, please retry later
As far as I can tell I am not even receiving an access token.
Currently, I run automated calls every morning to retrieve the previous days call log data for internal storage. This response caused these automated calls to fail over the weekend. This can easily be resolved with some manual work on my end, however, I would like to know the reason behind this errorCode.
Is this actually from RingCentral maintenance? If so, should I be receiving an email or some form of notification that I am unaware of? If so, do you have a status page one would be able to go to and view such a status?
If this is not from maintenance, is this due to the way I might be calling the API and/or an error on my end? (Too many bad calls, bad credentials, etc)