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james-lalicker5306 avatar image
james-lalicker5306 asked ·

page shared lines

I am just implementing Ring Central in our business. I have several shared line groups through out our plant. Our outside customer service people (also using ringcentral)  would like to be able to page an individual in a shared line group to pick up the call. Any way to do this?
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dave-hamel2898 answered ·
James, at this time RingCentral does not enable paging or intercom to shared line groups. Below is a link to our support community where a similar topic was posted. If you would like to vote for this feature it may become a consideration for a future release.

https://community.ringcentral.com/ringcentral/topics/enable-intercom-feature-on-shared-group-lines

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Thank you Dave. 
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