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Thomas Rawl asked ·

My Plantronics Voyager 5200/Explorer 500 are Auto Answering Calls on a Galaxy S10. How can I disable/troubleshoot?

I've installed the PLT Hub application and disabled auto answer. It is still happening ONLY in the RingCentral application. Regular cell phone calls do not auto answer. I even disabled all of the "sensors" on the 5200 and it sill answers calls. It will even answer a new call and disconnect a current call.


Thank you!

plantronicsauto answergalaxy
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jenn-community-moderator answered ·

Hello @Thomas Rawl. We want to know more. I would highly suggest opening a case HERE, and our phone support will investigate it further. Thank you!

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