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kelsey-ryvkin avatar image
kelsey-ryvkin asked H K commented

RingCentral Meetings App Does Not Show Upcoming Meetings

My RingCentral Meetings app does not show my upcoming meetings on the "Meetings" tab. In Glip, I can see all my upcoming meetings on the video camera tab.

rc-meetings.png

meetings
rc-meetings.png (101.3 KiB)
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Have you already tried to uninstall/reinstall your app?

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kelsey-ryvkin avatar image kelsey-ryvkin mary-community-moderator ♦♦ commented ·

I have...this is happening to a majority of users in our company. I am not sure if I'm missing something obvious, but it seems odd.

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Jason Munsterteiger avatar image Jason Munsterteiger commented ·

We have the same problem. The mobile version of the app shows upcoming meetings but not the desktop version. Are they going to fix this or are they trying to get rid of the RingCentral Meetings app?

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mary-community-moderator avatar image mary-community-moderator ♦♦ Jason Munsterteiger commented ·

Hi Jason,

Can you please check in the app if your Video Service is set to RingCentral Meetings?

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mary-community-moderator avatar image mary-community-moderator ♦♦ mary-community-moderator ♦♦ commented ·

Like this.screen-shot-2021-05-14-at-61057-am.png


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screen-shot-2021-05-14-at-61057-am.png (232.7 KiB)
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