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Communication TextingWe are using our texting to communicate with our clients about the status of their tax return. Since they are communiati...
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Mar 25, 2023 at 12:25pm
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asked in Users
With Multiple Account Numbers How can we label incoming calls to identify the Call source on multiple devices?With Multiple Account Numbers How can we label incoming calls to identify the Call source on multiple devices? We have a...
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Mar 24, 2023 at 11:34pm
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asked in Users
TCR - Can numbers be added/removed from campaignOnce numbers have been linked to a campaign and you click Done can the list of numbers be modified?...
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Mar 24, 2023 at 10:46am
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asked in Users
Number has been provisioning for SMS for too longFirst off, this has been the most unprofessional and disappoiinting service I have ever experienced from a compsany of t...
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Mar 24, 2023 at 10:13am
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asked in Users
Is it possible to have 1 account but 2 distinct phone numbers callers can use?Hi,I have a question, but let me give some context first. My account currently has only one "main" line. My or...
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Mar 23, 2023 at 1:42pm
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asked in Users
what is the cost and features of additional local line?I am cleaning up RC numbers and don't know if I need to keep addition local lines if they are offline. is it costin...
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Mar 23, 2023 at 1:30pm
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asked in Users
SMS CONSENTI do not understand why we need to ask for our customer permission to text them, then ask the next time they text us per...
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Mar 24, 2023 at 2:55am
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posted in Users
Update on March 31 deadline for TCR registrationWe are pleased to share that the March 31, 2023 deadline for registration has been extended. Customers are encouraged to...
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Mar 23, 2023 at 12:31pm
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asked in Users
TCR Campaign - Still pending?!?!We have submitted on march 9th. Technically, tomorrow would be the cutoff time for 10 business days... Please help?!?!?!...
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Mar 23, 2023 at 10:41am
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asked in Users
Preferred communications ticketIf I choose email only, are no updates going to be posted in the actual ticket on the support page?I get updates in the ...
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Mar 23, 2023 at 7:33am
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