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Link Activities created by RingCentral to Campaigns in SalesforceIn our Salesforce workflow, we utilize click-to-dial functionality with RingCentral to initiate outbound calls. Our goal...
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Apr 11, 2024 at 12:51pm
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asked in Developers
Cannot create a new sandbox after deactivationMy sandbox account was idle for several months, so it appears it got deactivated. This is fine, I saw that this is expec...
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Apr 9, 2024 at 3:54pm
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1
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asked in Developers
Application is still pending to approve for production.Dear RingCentral Support Team,I submitted my application for production approval on 06-02-2024 at 3:20 PM IST, but it ha...
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Feb 14, 2024 at 4:26am
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asked in Developers
I need to update an existing App Gallery profileI need to update an existing App Gallery profile for TigerTMS - iLink WEB https://www.ringcentral.com/apps/tigertms-ilin...
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Feb 12, 2024 at 6:35am
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asked in Users
Random user now Super admin/OwnerFull disclosure. We are currently using RC as a company chat only, but are evaluating it as a full phone system for our ...
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Feb 9, 2024 at 7:47am
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asked in Users
How to keep a pause in recording when a call is on hold?We have a call, there is a conversation between two participants, this is the first part of the conversation. Recording ...
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Dec 17, 2023 at 3:42am
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asked in Developers
When I login with Admin account it authenticates me, and when I try to login with any user under that admin account it gives me email or password mismatch error.We have our CRM which is developed in asp.net core. Now we want to integrate RingCentral with our CRM so all users of Ri...
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Jul 14, 2023 at 4:46am
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asked in Developers
failed deployment to all users of Outlook plugin via Integrated AppsHelloWe already have TC teams app deployed and within it you get the option to deploy the scheduler. I Start the process...
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Jun 15, 2023 at 12:28pm
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asked in Users
Do I need to add a user and pay for it?I am the admin/owner on our account and I don't use the system at all. However I would like to add one of the team m...
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May 25, 2023 at 5:16pm
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asked in Users
Admins need the ability to disable featuresAdmins need the ability to disable MVP features if we choose. If we use another app for meetings, chat, sms, etc. Admins...
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Feb 24, 2023 at 5:23am
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