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Create Button Greyed out on HUDUsers upgraded last night to 20.1.0.38205 and now their previous options listed under HUD on the Ring Central Phone desk...
0
Mar 26, 2020 at 7:34am
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2
Answers
asked in Users
RingCentral Softphone App Update 20.1.0.38205 Broke the HUDI found that after updating the RingCentral Phone softphone app to version 20.1.0.38205, my HUD is empty and I am not ab...
0
Mar 26, 2020 at 5:24am
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5
Answers
asked in Users
Call Monitoring HUD on mobile phone work around - need to answer calls from another ext on my cell and identify them as calls to that ext.I think we all want the capability that the RC Phone HUD has on our desktop to work on our cell phones but since it does...
0
Feb 25, 2020 at 11:50am
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2
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asked in Users
How can I disable the beep when using HUD feature so agents don't know their being monitored . we are not recording.How can I disable the beep when using HUD call monitoring feature so they do not know they are being monitored . They ar...
0
Dec 11, 2019 at 8:55am
1 likes
3
Answers
asked in Users
HUD in the Ring Central App (GLIP)I've heard that the desktop phone app will eventually be phased out. The HUD is a favorite feature in our office since t...
20
Dec 9, 2019 at 1:46pm
2 likes
3
Answers
asked in Users
Is anyone else having problems with the HUD not updating and taking you off DND while you're away? We've been struggling all week with...
0
Jul 12, 2019 at 1:47pm
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1
Answer
asked in Users
Cannot Pick Up a Parked Call with the APPI created a private park location, added users and enabled "Presence" on the devices. The park location shows ...
0
Jan 16, 2019 at 11:43am
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2
Answers
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