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RealTimeUpdates not working for DoNotDisturb of RingCentral adapter when changing state from state Invisible to DoNotDisturbRealTimeUpdates/Webhook event is not working for DoNotDisturb of RingCentral adapter when changing state from state Invi...
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Feb 8, 2022 at 9:17pm
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2
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asked in Developers
Glip notification not invoking webhook for Teams filesI wrote an application that subscribes to /restapi/v1.0/glip/posts. My webhook is invoked when new chat messages, tasks,...
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Feb 4, 2022 at 9:34am
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2
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asked in Developers
sessionId missing from webhook data. Event subscription: account/~/extension/~/presence?detailedTelephonyState=trueWe are seeing in some cases `sessionId` is not present in the active calls data.Example data:OrderedDict([('directio...
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Feb 3, 2022 at 10:39pm
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1
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asked in Developers
How to post "code snippet" or file attachment in message via webhook?I've been searching the docs and community for an answer to this without success. I'm thinking it must be someho...
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Jan 27, 2022 at 2:00pm
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2
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asked in Developers
Attempt to forward a call in setup sate results in Forbidden "operation is not allowed"I'm trying to forward a call out of a queue. The call forwarding application works in several ringCentral accounts e...
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Jan 27, 2022 at 11:07am
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2
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asked in Developers
Webhook ResponseIm using the webhook to get the SMS message when they arrive with event filter /restapi/v1.0/account/{accountId}/extens...
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Jan 21, 2022 at 1:58pm
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1
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asked in Developers
Hosted Graphite alerts to an incoming webhook on a RC App Team Chat?We acquired a new company that previously had Hosted Graphite alerts being sent into their MS Teams and Slack conversati...
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Jan 20, 2022 at 8:32am
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1
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asked in Developers
Warm transfer and Conference calls - detect them and get all the related call recordings.We subscribe to webhooks for each extension and log all incoming/outgoing calls along with the call recording.In case of...
1
Nov 14, 2021 at 4:05am
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1
Answer
asked in Developers
Reliable way to know if a call is blind transferred from APIFrom the call log API, it is not clear if a call has been blind transferred. Please check the call log here: https://pas...
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Nov 15, 2021 at 12:13am
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2
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asked in Developers
Webhook - Retry SupportFrom the documentation it seems that, by design, RingCentral webhooks do not support retrying and only sends the notific...
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Nov 9, 2021 at 4:33am
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