question

Khanada Taylor avatar image
Khanada Taylor asked mary-community-moderator edited

Desktop app customization of call from drop down menu,

Is there a way to customize this drop-down menu? I gave all of our phone numbers names via the website, but it didn't update this and I wasn't able to find anything in my support search.

image-2021-06-17-at-113618-am.jpg

caller id
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

The number should be assigned to your extension or the auto-receptionist so that it will appear as an option in your outbound caller ID.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app