Theresa Clayton avatar image
Theresa Clayton asked mary-community-moderator commented

Outbound/Outgoing calls not working

While working from home, when dialing a phone number for an outgoing call on my desktop app, once i click on the green phone, nothing happens. I used to be able to make calls from home; this issue started about 3 weeks ago - any ideas?


When working from home, I type in a outgoing number from desk top app, when I click on the green phone icon, it doesn't begin ringing. It had been previously working, just began having issues about 3 weeks ago. Any idea what is causing this and how to fix?

1 comment
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi Theresa, try to uninstall/reinstall your app and let me know how if it works or not.

0 Likes 0 ·

0 Answers

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app