question

Theresa Clayton avatar image
Theresa Clayton asked mary-community-moderator commented

Outbound/Outgoing calls not working

While working from home, when dialing a phone number for an outgoing call on my desktop app, once i click on the green phone, nothing happens. I used to be able to make calls from home; this issue started about 3 weeks ago - any ideas?

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When working from home, I type in a outgoing number from desk top app, when I click on the green phone icon, it doesn't begin ringing. It had been previously working, just began having issues about 3 weeks ago. Any idea what is causing this and how to fix?

phone
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Hi Theresa, try to uninstall/reinstall your app and let me know how if it works or not.

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I'm having the same exact issue. Started a while ago.

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Hi Adam, if you still experience the issue after uninstall/reinstall, please submit a ticket.

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