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Sano & Associates PC avatar image
Sano & Associates PC asked Sano & Associates PC commented

When forwarding calls to external number, how can I add 3 digit number before/after the the caller number?

When I first set up the call forwarding to an external number (years ago), I was able to add 3 digit number before/after the the caller number to distinguish the call. Is this feature still available? If so, how do I add the 3-digit number?

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mary-community-moderator answered Sano & Associates PC commented

Please see the KB article link below and go to step 5.


https://support.ringcentral.com/article/13648-User-Templates-Modify-Call-Handling-Forwarding-Settings-After-Hours.html

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Sano & Associates PC avatar image Sano & Associates PC commented ·

Thank you very much!!

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