question

david-macdonald13851 avatar image
david-macdonald13851 asked saadetswift16514 answered

Calling credit report

Account type - Canada

Detailed description of problem:


Is there a way to track the calling credit consumption ? I have around 800$ a month of calling credit packages and I'd like to know where this comes from and how can I lower my bills.


The "usage info" section in my billing-ServicePlan page shows that I have 5,839 minutes of unlimited usage. On my bill I see the calling credit being automatically bought (which is fine).


Number of Users affected. 126


billing
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1 Answer

saadetswift16514 avatar image
saadetswift16514 answered
Hey David, last I knew you could request a deeper dive into your account usage. I would suggest asking your Account Manager if that is still an option!
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