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Home » Users
RingCentral.biz Email Domain
Tags: log in
May 8, 2019 at 10:54am   •   2 replies  •  0 likes
coedy-zuercher

We are a customer of yours and noticed you changed your primary email domain to ringcentral.biz from ringcentral.com


Your email SPF Record is not correctly setup for ringcentral.biz, which is causing your emails to be rejected in our email security solution. This includes login security codes, voicemails, faxes, etc.


This issue would affect many of your larger customers who have an email security solution in place.


Tech Support had no clue what I was talking about and recommended me to provide this information to you via the community.

2 Answers
answered on May 8, 2019 at 1:42pm  
Thanks Jessica, I just sent community.support@ringcentral.com a screenshot of the error with the details. Waiting to hear back.

 1
answered on Jul 29, 2020 at 9:14pm  
Hi Coedy, 

Can you provide an example email of the .biz domain? Please forward it to community.support@ringcentral.com

 0



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