question

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timm1 asked timm1 answered

Has anyone else's task checkboxes completely disappeared?

Can't see 'em, or check 'em off...
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mike-hicks16270 answered
mine did today
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jessica-community-moderator answered nila16329 commented
Hey Timm and Mike, 

This isn't a widespread issue-- I checked with some colleagues and we still have our checkboxes. I would recommend starting a case so we can make sure those get back where they belong! 

Open support case online  
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I have that same issue and work around.  I am wondering if a microsoft update that i installed this morning broke the boxes.  I updated the app to the latest version, restarted the app, and rebooted the server - none of that fixed the problem.  we are paying users.
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Hi all. I'm using a Mac, so it's def not MS specific.
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thanks Timm!

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Thanks, Jessica. I can't seem to sign in to support. Would this be because I have a free user account?
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That would be correct. In that case, I would recommend making sure you have the latest version and to restart. Are you on the web-based version or the app itself? 
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jessica-community-moderator answered
I checked with some different team members, and there are some people here who are missing them as well. I've reached out to the Glip team to get some more info. 
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timm1 answered
Great! Desktop app updated immediately; however, on Chrome I needed to clear out my cache as refreshing and restarting the browser didn't work. Thanks again.
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jessica-community-moderator answered
I confirmed with the Glip team that this a bug and they're looking into it now :) 
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jessica-community-moderator answered
Okay everyone, it should be fixed! If you wouldn't mind refreshing your app, the checkboxes should be back :) 
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nila16329 answered
that worked! thank you!
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