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doug-schaefer asked ·

No Push Text Message Notifications - Android

When someone texts me through my RingCentral number or I get a Voicemail, I don't get any push notifications on my Android phone (Galaxy S8+) until I open the Ring Central app.  This means it might be hours or even days before I see that there's a message, missing important communication.

I've looked for notification settings within the app and in everything seems to be turned on. How do I fix this?
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saadetswift16514 answered ·
Hey Doug, do you get other push notifications such as incoming calls, glip messages, etc.?
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doug-schaefer answered ·
My phone rings for incoming RC calls, yes. Although I've seen it mentioned a lot, I'm frankly not sure what a glip is.
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saadetswift16514 answered ·
Hmmm....let's get our Tech Support Team to look at it! Could you submit an Email through the app? 

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4) Provide as much details as possible

Thanks!
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