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monica-ospina asked ·

Lag during Meetings

Our Ringcentral Meetings has been experiencing major lag during the meetings. I have submitted tickets as well as reached out to our contact manager with no help as of now.
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monica-ospina answered ·
Hi Jessica! I have emails back and forth with Spencer as well as an email sent to support however was not provided a ticket number. I apologize, I was not clear on the above when I said tickets. I reached out first on November 15th, I called after and then again on November 27th, I can forward you those emails? 
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Hi Monica, 

Sorry for the late response! Were you able to get this resolved with Spencer? 
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jessica-community-moderator answered ·
Hey Monica, 

Can you provide a ticket number I can follow up on for you? Thanks! 
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