question

erik-vlach8736 avatar image
erik-vlach8736 asked ·

Glip freezes

After sending a Glip, if a phone call comes in and while on the phone a Glip comes in, Glip will freeze and need to be restarted. v19.11.1

Has anyone else come across this situation?
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arthur-ng12296 answered ·
Hi @Erik,

I am Arthur the Product Manager of the Glip desktop team.

Would it be possible for you to reach out to me at arthur.ng@ringcentral.com so that we can troubleshoot the issue together?

Thank you!
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