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Genesys integration with ring central
Tags: integrations
Jan 24, 2020 at 8:26am   •   2 replies  •  0 likes
Arjun k

Can somebody share the tutorial link to integrate genesys support with RC

2 Answers
answered on Jan 25, 2020 at 7:31am  

HI,

Genesys is providing GMS API for chat bot applications or for any other integrations. We can use their Rest APIs.

https://docs.genesys.com/Documentation/GMS/latest/API/ChatAPIVersion1


 0
answered on Jan 24, 2020 at 12:05pm  

There are not much details available about RingCentral integrating with Genesys, however I found one here:

https://www.ringcentral.com/apps/genesis-call-accounting

Hope that help


 0



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