Once you sign in you will be able to subscribe for any updates here
question
Yusik Hwang avatar image
Yusik Hwang asked Tim Ganun commented Developers

Calls counting received from the same number

analytics and reporting

0 Likes

0Answers

2 Comments

question
Kristin Grow avatar image
Kristin Grow asked mary-community-moderator commented Users

Question on abandon calls and the discrepancy between reports.

analytics and reporting

0 Likes

0Answers

1 Comment

question
Holly Wallace avatar image
Holly Wallace asked Holly Wallace commented Users

Reports for Audio Conference Call

analytics and reporting report conference call

0 Likes

0Answers

2 Comments

question
Susan Pieroni avatar image
Susan Pieroni asked Users

Adoption & Usage Analytics Clarification

analytics and reporting

0 Likes

0Answers

0 Comments

question
Ellen Jones avatar image
Ellen Jones asked Welcome 01 commented Users

Performance Reports not accurate?

analytics and reporting

0 Likes

0Answers

1 Comment

question
Nisa Tovsky avatar image
Nisa Tovsky asked Users

Adherence for Agents Making Outbound Calls

analytics and reporting

0 Likes

0Answers

0 Comments

question
RACHEL SMITH avatar image
RACHEL SMITH asked Phong Vu commented Developers

Business Analytics Subscription

analytics and reporting

0 Likes

0Answers

1 Comment

question
Matthew Pincus avatar image
Matthew Pincus asked Welcome 01 commented Users

Why is time after external transfer included in handle time?

analytics and reporting transferring calls bug

0 Likes

0Answers

1 Comment

question
Gavin Bradley avatar image
Gavin Bradley asked Users

Report Schedules

analytics and reporting

0 Likes

0Answers

0 Comments

question
Elizabeth Daniels avatar image
Elizabeth Daniels asked Users

Abandoned Calls by ANI - ACD time vs Abandon Time?

analytics and reporting

0 Likes

0Answers

0 Comments

question
Janit Pike avatar image
Janit Pike asked mary-community-moderator commented Users

Differences in number of calls in Reports

analytics and reporting

0 Likes

0Answers

6 Comments

question
chip-ryan11370 avatar image
chip-ryan11370 asked mary-community-moderator commented Users

Are my employees returning calls from customers that left them a voicemail?

analytics and reporting voicemails

1 Like

0Answers

2 Comments

question
RJ Costello avatar image
RJ Costello asked RJ Costello commented Users

Is anyone else seeing the Live Reporting show only zero calls today (Jan 30)?

analytics and reporting

0 Likes

0Answers

1 Comment

question
Jonathan Bakvis avatar image
Jonathan Bakvis asked Users

Analytics - Usage Frequency 'Non User' - Definition? - Users have calls

analytics and reporting

0 Likes

0Answers

0 Comments

question
Ian Trunkfield avatar image
Ian Trunkfield asked Users

User logging in and out of app report

analytics and reporting

0 Likes

0Answers

0 Comments