Yusik Hwang avatar image
Yusik Hwang asked Tim Ganun commented

Calls counting received from the same number

To manage incoming calls, I would like to be able to manage the number of calls received from the same number repeatedly.

Is there a report view that shows the number of calls received from the same number currently?

If not, can you add this feature?

analytics and reporting
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Tim Ganun avatar image Tim Ganun commented ·

Yusik, we can help with that! Please take a look at our RingCentral App Market solution - Brightmetrics. Let me know if I can help in any way,

Tim Ganun

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Phong Vu avatar image Phong Vu ♦♦ commented ·

Are you a developer who looks for an API to read the call data or are you a user who asks for a user tool to download such call data?

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0 Answers

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys