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asked in Users
Edit contact number in profileWhen setting account up, typo in contact number. I'm an admin, simply want to fix the typo but the 'edit' ic...
0
Dec 2, 2020 at 9:08am
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1
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asked in Users
How can I tell the difference between a transferred call to my extension and someone calling in from the queue?There are 4 of us working in the call queue and we often have to transfer to one another as well as to other extensions....
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Nov 30, 2020 at 8:20am
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1
Answer
asked in Developers
Add feature to desktop softphone to be able to see text line being text. Not just phone app need on desktop alsoThe desktop app accepts text messages, and allows us to text back, but If a user has multiple phone numbers assigned to ...
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Nov 29, 2020 at 6:24am
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1
Answer
asked in Users
Can't place a VoIP call through laptopFor the life of me, I can't figure out how to make calls through my computer using the app. I can dial the number o...
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Nov 23, 2020 at 8:59am
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Answers
asked in Users
Softphone and Mobile app rings for call queue calls. I dont want it toHi,We recently changed the way our RC works so we can see incoming calls in the HUD. However now when external calls com...
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Nov 23, 2020 at 8:54am
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asked in Users
RC app for mobile or desktop doesn't ringI can make calls on the RC softphone for mobile and desktop but I don't get any ringing when someone calls (in). I ...
3
Nov 19, 2020 at 4:19pm
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1
Answer
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