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asked in Users
HUD- Block People from adding a UserIs there a way to block users from adding an individual to their HUD? Currently agents are able to see who their manage...
1
Jan 23, 2023 at 1:34pm
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0
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asked in Users
Rearrange HUD Extension List??In the HUD you used to be able to go to the Extensions and rearrange the contacts using the 6 dots to the left of the co...
0
Dec 15, 2022 at 2:28pm
1 likes
1
Answer
asked in Developers
Currently none of the phones on your extension can show presence. Phones with this capability can be purchased from RingCentral by clicking Add Phone.@Mary-Community_Moderatorcreated new app APIcreated two users with the extension 101 and 102Went to enable presence and ...
0
Dec 6, 2022 at 9:16pm
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1
Answer
asked in Users
How to easily add every one to HUD for all usersHUD is an easy place for my team to have all staff displayed. I can go to Contacts>Company, but that list doesn't...
0
Oct 5, 2022 at 10:28am
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2
Answers
asked in Developers
HUD Activation and Pop UpAre there keys in the registry that can be changed to set the HUD settings to "on"? I would also like to set t...
0
Sep 22, 2022 at 9:06am
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2
Answers
asked in Users
HUD Users Display Bug SoftphoneIs anyone else having issues with the HUD display in the AT&T Softphone App? I have my CS dept. users on calls but t...
1
Jul 20, 2022 at 8:46am
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asked in Users
Users showing active on phone, but are notI have two users that after disconnecting from a conference call this morning, are now showing as active on everyone'...
1
May 18, 2022 at 10:47am
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1
Answer
asked in Users
Latest app release email announcement - misleading and confusingYou send us an email saying that HUD is now available in the mobile - I excitedly wasted 20 minutes trying to find it/up...
1
Sep 20, 2021 at 1:57am
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1
Answer
asked in Users
HUD showing Anonymous instead of employee nameHUD is only showing "Anonymous" and the extension instead of the employee name. How do I get it to show the na...
3
Aug 26, 2021 at 12:46pm
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0
Answers
asked in Users
Any good Dashboard/Switchboard/Operator Panel (Besides the HUD)We recently had to move to RingCentral because of an acquisition and I'm fighting to find some parity on a few featu...
0
Aug 26, 2021 at 7:23am
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1
Answer
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