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asked in Users
RC Video Quality IssuesWe are having issues using the RC desktop in RC video meetings. The picture quality will freeze or drop, and it is near ...
1
Jun 20, 2023 at 8:29am
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1
Answer
asked in Users
Unmute/start videoThis may seem like a minor issue but our providers waste hundreds of minutes a month explaining to patients who aren'...
1
Jun 19, 2023 at 8:15am
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Answers
asked in Users
Scheduled Meeting does not appear on Video Meetings pageRunning Desktop App version 23.1.22.6903. My RingCentral is connected to a google calendar. I follow the steps to schedu...
1
May 13, 2023 at 5:28pm
0 likes
2
Answers
asked in Users
Video qualityMy video is a bit fuzzy. When I use Zoom it is very clear but not the same quality in Ring Central. How do I fix it?...
0
May 11, 2023 at 5:57am
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1
Answer
asked in Users
Remote Access during Screen Sharing in RingCentralDoes RingCentral provide a 'Video Conference Screen Share tool with Web Based Remote Access/Control? When trying out...
0
May 7, 2023 at 6:44am
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Answers
asked in Developers
How to use IP connected PTZ Optics Camera?Is it possible to use RTSP or some other protocol to configure a camera like a PTZ Optics 30x for use in RingCentral? I...
0
Apr 28, 2023 at 5:56am
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asked in Users
Whiteboard acces only for moderatorsFirst of all I wanna tell that I've been using RingCentral Video for 2 years instead of Zoom and it's pretty ama...
1
Mar 16, 2023 at 10:42am
0 likes
2
Answers
asked in Users
macOS video calls cannot initiate nor join - varies for different users/I have a mix of Macs in my office from 10.13 to 10.17, when we try to do video conferencing group calls, there is a ran...
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Feb 15, 2023 at 2:56pm
1 likes
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Answers
asked in Users
I have no audioI have online job training and I can't get audio. Where is the audio settings? I did the interview on my iPhone and ...
1
Oct 25, 2022 at 11:32am
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0
Answers
asked in Users
How to share audio without having to share your screen?We're trying to share audio for a dance coaching session. When we share audio, we have only the option to share our ...
1
Oct 24, 2022 at 10:32am
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0
Answers
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