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asked in Developers
How do I associate an App/Webhook to a specific fax number?When I create an app, then graduate it to production, it is associated with our primary phone. I want the app to be asso...
0
May 20, 2022 at 3:36pm
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2
Answers
asked in Users
Change incoming fax from Tiff to PDF?Right now emails are sent to my staff with a TIFF attachment of the fax. I'd like it to be PDF instead of TIFF. Is t...
0
May 20, 2022 at 7:40am
0 likes
1
Answer
asked in Developers
Attaching Multiple Documents for FaxHi folks,I'm trying to do some automation, but wanted to know if you can attach multiple documents to one request? I...
0
May 10, 2022 at 7:51am
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2
Answers
asked in Users
Tech supportWhen I call support and it says to hold for an agent to help me with my problem, do they ever answer? I have been in th...
1
May 9, 2022 at 6:23am
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0
Answers
asked in Developers
How to find total pages sent/received for a fax?What API call do I make to find the total pages sent/received in a consolidated fax report?
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0
May 4, 2022 at 11:15am
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1
Answer
asked in Users
Can there be Multiple recipients for one incoming fax lineI need to set up one fax line to have multiple recipients for incoming faxes. It is for one of our sales team and I need...
0
May 4, 2022 at 8:17am
0 likes
1
Answer
asked in Users
Is there no place to enter information on a fax cover sheet?I just updated to the new version of the RingCentral app and I'm very confused! When I create a new fax, the only inform...
0
May 3, 2022 at 9:19am
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1
Answer
asked in Users
Outbound emails via email-to-fax are not being processedI have a ticket open already but wondering if this is isolated to our organization. Emails going out via @rcfax.com appe...
10
Apr 18, 2022 at 10:26am
1 likes
3
Answers
asked in Users
Fax only account, can't send faxes or add email addressesWe have a fax-only account, with up to 25 users able to send faxes via email. We hired a new person today, and when I we...
24
Apr 18, 2022 at 9:04am
1 likes
2
Answers
asked in Users
How can I mark an outgoing fax as safe and not spam?All of a sudden today we have not been able to send outgoing faxes because RC is marking them as spam. We typically send...
1
Apr 12, 2022 at 7:06am
0 likes
0
Answers
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