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Choose or Hide Caller ID on Outgoing Fax via APII am using API to send fax. Fax shows my company name on top left corner "From:<My CompanyName>"How can ...
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May 6, 2023 at 7:43am
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1
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asked in Users
Fax Delivery to Call QueueHave a bit of a weird one. Have a client that directs their incoming faxes to their main Call Queue. They have a handful...
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May 4, 2023 at 1:43pm
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1
Answer
asked in Users
Fax number on outgoing faxes shows as main number.Correct fax number isn't available in drop down list in settings. We receive faxes at the correct number. How do I f...
1
Apr 18, 2023 at 11:11am
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asked in Users
Setting up limited extensions for fax machinesAfter migrating to RingCentral, we didn't initially bring all of our locations onto the platform until afterwards. S...
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Apr 14, 2023 at 12:24pm
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asked in Users
How do I see the date and time and time zone of a fax scheduled to send in the future?Outbox shows only "Submitted"...
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Mar 28, 2023 at 1:42pm
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asked in Developers
When sending a fax, how do I change my From Name?I'm using a Sandbox application to send faxes. When I receive the fax using my test fax receiver (i.e. faxbetter.co...
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Mar 24, 2023 at 3:53pm
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1
Answer
asked in Developers
Fax confirmation via email showing base64 charactersHi,I am using the RingCentral API to send faxes. The confirmation email that is sent via email does not contain a valid ...
1
Mar 20, 2023 at 6:03pm
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2
Answers
asked in Users
Fax ISSUE, please help.Some of our faxes are smudged, it appears ATT cant read faxes that come in in lower font and not sure why as Comcast was...
1
Mar 20, 2023 at 9:39am
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asked in Users
Incoming Faxes are illegibleWe are currently not able to read our faxes AT ALL. NONE. They are all illegible when they hit the fax server. We are a ...
4
Mar 13, 2023 at 2:40pm
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asked in Developers
FAX app graduated to production, but still sending email confirmation with each FAX sentOur FAX app has graduated to production. However, every FAX we send still results in a confirmation email. Is there a w...
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Mar 13, 2023 at 1:24pm
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2
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