question

Lens Shapers avatar image
Lens Shapers asked Phong Vu answered

Choose or Hide Caller ID on Outgoing Fax via API

I am using API to send fax. Fax shows my company name on top left corner "From:<My CompanyName>"

How can I change or hide that name. I have tried changing the Caller ID in Admin > Phone System > Caller ID Name but that does not seem to take effect.

rest apifaxcaller id
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1 Answer

Phong Vu avatar image
Phong Vu answered

Please check this previously asked question.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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