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ivr
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How Can I Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes?I have a need to allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes...
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Aug 9, 2021 at 4:32pm
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1
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asked in Users
Simul ring users but then group voice mailI'm trying to set up a IVR where say for example Press 1 for customer support.This then rings multiple users extensi...
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Jul 1, 2021 at 9:29am
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1
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asked in Users
Call Queue Monitoring DashboardHello everyone!I have a question. I have a call queue set up where it distributes incoming calls between analysts. D...
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Jun 22, 2021 at 10:45am
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1
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asked in Users
Whisper in IVR,Could I set up a whisper in the IVR selection?Imagine I have a IVR menu redirected all to the same extension, but when the extension pick up the phone I want that the...
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Apr 28, 2021 at 1:58am
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0
Answers
asked in Users
Non-Super Admins Editing IVRsWe have a multi-site account with RC. We have RC admins at sites under our main account that has Phone System access to...
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Mar 3, 2021 at 9:14am
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1
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asked in Users
Can we add additional key presses on our IVR Menu?We would love to have the option to have more than 0-9 key presses then just the typical 10 buttons. ...
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Jan 25, 2021 at 6:40am
1 likes
1
Answer
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