question

Alexis TURBE avatar image
Alexis TURBE asked Douglas Gillson answered

Holiday Calendar

Hi,

I don't found a response at the simple question : "is it possible to configure a holyday rules or calendar for all my company (a lot of sites, IVR, call queue...) ?"

call routing
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Douglas Gillson avatar image
Douglas Gillson answered

The way we do it ....

1 - Build an IVR named Holiday IVR and record a generic greeting " In observance of the holiday the office is currently closed.

2 - Build Custom Rules by Date and point them to the Holiday IVR

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app